FAIR GAMING & SECURITY

Fair Gaming

The casino is powered by state of the art software and our Random Number Generator (RNG) has been extensively tested and analyzed in order to be fair and random.

A Random Number Generator (RNG) is at the core of every gaming platform. It is sophisticated software that functions as the dealer in online games, shuffling the deck of cards, spinning the roulette wheel, dealing the hand, etc. For fair gaming, it is critical that game results generated by the RNG are completely random and that this randomness is tested and certified by a qualified agency or testing facility.

VIP Club Casino is a fully licensed online casino, regulated by the Government of Netherland Antilles. Netherland Antilles are a designated European Union overseas country and territory.

Only companies with integrity and competence with adequate financial means are issued a gaming license by the gaming commission. All the directors and stockholders of the applying companies undergo strict due diligence before the gaming license is issued.

The Casino's management team consists of highly skilled executives with over 7 years experience in Las Vegas and European land based casinos. VIP Club Casino is a multinational brand with offices in the United Kingdom, Malta and Cyprus.

High Security Standards

VIP Club Casino and its associated companies highly value and respect the security and privacy of all our online visitors and players. Since our inception, VIP Club Casino has been devoted to providing an unsurpassed gaming experience.

· All our staff have their backgrounds checked to ensure that our organization maintains one of the highest standards in the world for Internet Casinos.

· The Support and Technical team are manned around the clock, ensuring that we are reachable and ready to assist you when you need us.

· Our Online Customer Information Policy pledges that any details disclosed by the player will not be sold or distributed to a third party.

· All confidential information is secured employing a 128-bit key encryption. This encryption length is immensely difficult to break, therefore offering maximum security. Our servers are housed in highly secured rooms. These rooms are under 24-hour surveillance, and are only accessed by authorized government personnel and licensed staff members.

· Credit Card details are encrypted and entered into a separate, secure server that is not accessible by anyone other than trusted and bonded key management personnel.

VIP Club Casino fights against fraud

VIP Club Casino is committed to ongoing fraud detection and prevention. We aim to ensure the integrity of all customer accounts at the same time securing all transactions and payments made to you.

VIP Club Casino has adopted tight security and strict fraud prevention measures for every transaction.

Please note: When a customer makes their first cash-in, a large withdrawal or changes to payment options, The Casino reserves the right to use security measures to ensure you are the rightful recipient of the funds. This is for casino player protection and may require you to send documentation (utility bills, copy of ID, Copy of credit card used to effect purchases). We may ask you sign a list of your previous purchases to your Casino Account. Again, these measures protect your money and your privacy, but may result in small delays of receiving your money. We apologize for any inconvenience this may cause and will make every attempt to keep the process short.

Should you have any queries about the status of your cash out, please contact one of our Customer Support team.

Complete Audit Trail

For your protection, we keep every transaction that you make at our casino on record. You may request a complete audit trail at any time. In addition, all of your financial and credit card information is completely safe as our e-cash system uses the latest encrypted software technology available. This service allows you to be absolutely confident in all your dealings with the casino.